Globacom, Vodafone launch pact to boost customer experience

NIGERIA’S next generation network, Globacom,

has stated that its new Partner Market

Agreement with Vodafone, covering Nigeria and

Republic of Benin, will boost telecommunications’

customers’ experience in the two countries.

According to Globacom, the agreement will give

the companies’ customers access to more robust

bouquet of telecom products and services as well

as improved quality of service. Unveiling details

of the pact at ceremony at EkoHotelrecently,

Globacomassureditssubscribers of a new phase

of innovation-leadership and unprece- dented

quality of service. The ceremony attracted senior

officials of British High Commission, top

government officials, Globacom’s brand

ambassadors, high networth customers, captains

of industry, top officials of the two companies,

among others. Speaking during the ceremony,

Group Executive Director, Globacom, Mrs. Bella

Disu, said “this partnership is something we both

have been yearning for. Globacom is known to

be a leader of innovations and we really have the

hunger to increase our subscriber experience to

the highest level possible. Vodafone has the

scale, it has the experience and we both have the

same customer-obsession to make that

experience even better for our customers. We are

very excited.”